Our Process

Our Process Begins with a Relationship

It is important that you feel comfortable with the contractor you choose for your project. We begin with a personal consultation in your home with our Sales and Design Manager. We will get to know you and your family and take the time to learn your specific needs. Whether you have a design in mind or looking for ideas, our design process will guide you every step of the way. We will discuss expectations for the upcoming phases of your project from timing to budgets. Every project is different and requires that frame of mind to understand its unique circumstances, which is why we approach each job with a clean slate and as if it were our own personal home.

Project Phases

1. Consultation

Seeing your project first hand and speaking to all decision makers while standing in the space is the most important step we take. That’s why it’s the very first step in our process. We will discuss together what your vision for your space is and talk about any other options that might be possible. During the first meeting we will discuss a budget. This is extremely important in order to understand if we are all on the same page based on the scope of your project. After the consultation and if budgets are aligned, you will receive a written estimate with a brief scope of work for what was discussed. In specialized cases, outside resources such as specialized architects or engineers are required in order to estimate your project, in which case we will discuss a design contract for those services.

2. Design/Exploration/Proposal

At this point you’ve received the estimate for your project and have agreed on a budget.  Our design team will meet at your home once again and take various measurements and pictures and sometimes bring sub-contractors for a site visit depending on extent of the remodel.  Measurements and pictures will be transferred into a design that will be used to finalize pricing with vendors and sub-contractors and make preliminary selections.  Once all pricing has been received you will meet with the Sales team and review the detailed proposal with the final project cost.  By this time, we hope we have earned your business and that you feel comfortable with us as your trusted partner and are ready to enter into a contract for the services presented.

3. Selections

Now comes the fun! You are off to our in-house Design Studio to meet with our Design Coordinator to bring personality to your space. With more choices than you can imagine, our Design Coordinator will help dial in on your specific taste and style to guide you in the right direction while also keeping your budget forefront.  With many choices in our show room, we also offer the flexibility to locate the perfect selections at various showrooms around the metro. This phase is no easy task with the number of decisions to be made but is key in the production process. That is why we require all selections to be completed before scheduling your project in the next phase, Production!

4. Production

We begin with an all-inclusive Pre-Construction meeting. This includes our Sales and Design Manager, Design Coordinator and Project Manager all working to ensure we are delivering on our promise. We will review all details, plans and expectations for the upcoming project. With no loose ends left at this point, we are now ready to schedule. While in production, you will receive consistent updates from our Project Manager. Each week, our entire team meets to discuss each project one by one. This allows us to collaborate multiple perspectives from the different departments involved, all sharing their respective specialty in a team environment and working for you and your project as one.

5. Enjoy

While our work is done, your work is just beginning to decorate the space and start living in it! But don’t worry, we haven’t gone too far. With our 30 day and an 11 month warranty program, we will see you again soon to address any covered items you may encounter!

For a Truly Personalized Experience

Call or contact us online to take the next step in your home building or transformation project.